How do we safeguard your personal data?
Security of your personal data
Hello Energy Solution maintains safeguards which include technical and organizational security measures to protect your personal data from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration, and destruction, and we require the third parties we contract with to support Hello Energy Solution business operations to employ reasonable security measures as well (see “When and how we share your information with others” below). We update and test security on an ongoing basis and restrict access to your personal data to only those who need to know in order to provide Hello Energy Solution products, content, or services to you.
Storage of your personal data
We use the personal data that we collect to communicate with you, deliver what you request, improve our service, and to present other information and business offers that may be of interest.
What we do with the personal data we collect
We use the personal data that we collect to communicate with you, deliver what you request, improve our service, and to present other information and business offers that may be of interest.
To communicate with you
We may use your personal data to send you important notices, such as about your registration, transactions, and changes to Hello Energy Solution terms, conditions, policies, and/or other internal purposes.
To deliver what you request
We may use your personal data to provide the products, content, or services you request. If you enter a sweepstake, contest, or similar Hello Energy Solution promotion, we may use your personal data to administer such promotion.
To improve our service
We may use your personal data for auditing, data analysis, and research to improve Hello Energy Solution products, content, and services.
To present offers that may be of interest to you
We may contact you to offer you additional Hello Energy Solutions.
The legal basis we have for processing your personal data
The GDPR requires data collectors, such as Hello Energy Solution, to have a legal basis to use the personal data of EU residents. Therefore, this section shall apply to any such personal data collected by Hello Energy Solution. Hello Energy Solution uses the personal data that you provide to supply you with high-quality products, content, and services as you request, to send important notices, and for internal purposes such as auditing, data analysis, and research to provide you with the information you need to make the most informed technology purchasing decisions. We may also use your personal data to offer you products, content, or services that may be of interest to you, based upon your interests or the preferences you shared with us and may share your personal data with third party sponsors of content, events, and other business services or offers.
The legal basis for processing your personal data is your consent. In certain circumstances, we may otherwise process your personal data if Hello Energy Solution has a legitimate interest in doing so and Hello Energy Solution is not infringing any of your rights and freedoms. When Hello Energy Solution processes your personal data for Hello Energy Solution’s legitimate interests, Hello Energy Solution will consider and balance any potential impact on you and your rights under data protection and any other relevant law. Our legitimate business interests do not override your interests. Hello Energy Solution will not use your personal data in circumstances where your rights and freedoms override our legitimate interests unless we have your consent or are otherwise required or permitted to by law.
When and how we share your personal data with others
Hello Energy Solution may share your personal data to deliver content and services from our sites, affiliated companies, and third parties services that might interest you, including sponsored content and events, for business operations, and to comply with valid legal processes. If you are an EU resident, Hello Energy Solution will only share your personal data with third parties outside of the Hello Energy Solution Publishing Network, with your consent.
For content and services that may interest you or that you request
As we mentioned above, your personal data may be shared within the Hello Energy Solution Publishing Network to provide you with information about products, content, and services that might interest you and for internal analytical and business development purposes (see ” Hello Energy Solution Publishing Network” above). We may also share your personal data with third parties to deliver third-party sponsored content or other services that you request (see “third party sponsored content and events” below). As indicated above (see “To present offers that may be of interest to you”), however, your personal data continues to be held by Hello Energy Solution, unless you specifically indicate that Hello Energy Solution can share it with the third-party sponsor.
For business operations
We may also share your personal data with third parties we have contracted with to support Hello Energy Solution business operations including delivery, fulfillment, payment processing, email deployment, suppression list management, and data processing.
For third party sponsored content and events
Hello Energy Solution partners with third-party sponsors to make available a large library of content to our users, such as white papers, professional events (live or online), as well as other business services or offers. In return for access to such offers, we may ask you to provide us with personal data as part of the registration. We may use your personal data to send you the business offer you request. In addition, your personal data may be shared with the third-party sponsor(s) of the offer to communicate with you regarding the offer. Please note that once your personal data is shared with the sponsor, the sponsor’s privacy policy, including information on how to opt out in the future, will apply to your personal data.
As required by law
Your personal data may be shared when authorized by law or necessary to comply with a valid legal process.
In the event of new ownership
If part or all the ownership of Hello Energy Solution or any of its products or services are sold or transferred, your personal data will be transferred to the new owner.
How long do we keep your personal data?
We retain your personal data for the duration of your business relationship with us, and we hold your information only as long as necessary for each purpose we use it unless we have obtained your consent to use it for another or similar purpose.
Your rights and preferences
Hello Energy Solution collects, your personal data erased (if you are an EU resident) or deleted (if you are a California consumer), that you do not want your personal data sold (if you are a California consumer), that you no longer wish for us to communicate with you for marketing purposes, or to otherwise restrict Hello Energy Solution processing of your personal data, we may retain some basic information in order to avoid sending you unwanted materials in the future, and to keep a record of your request and our response.
Confirming your personal data
This section shall apply to any personal data collected by Hello Energy Solution from EU residents and California consumers.
To confirm that Hello Energy Solution is processing your personal data, or to access, update or correct the personal data Hello Energy Solution holds about you, or to obtain a copy to reuse for your own purposes, please send an email to: info@helloenergysolution.com (or the mailing address below). The categories of personal data Hello Energy Solution have collected about consumers, the categories of sources from which personal data is collected, the business or commercial purpose for collecting or selling (if applicable) personal data, the categories of third parties with whom Hello Energy Solution shares personal data, and the specific pieces of personal data Hello Energy Solution has collected about consumers, can be generally be found in this privacy policy.
If, however, you require additional information and/or to otherwise exercise your rights under the CCPA to request the categories and specific pieces of personal data Hello Energy Solution collects, please send an email to: info@helloenergysolution.com (or the mailing address below) and please put CCPA Request in the subject line.
Erasing or deleting your personal data
This section shall apply to any personal data collected by Hello Energy Solution from EU residents or California consumers.
If you want your personal data erased and you are an EU resident, please send an email to: info@helloenergysolution.com (or the mailing address below). If you are a California consumer, and you want your personal data deleted, please send an email to: info@helloenergysolution.com (or the mailing address below) and please put CCPA Request in the subject line.
To opt-out of marketing
If you want Hello Energy Solution to stop communicating with you for marketing purposes, please visit our Member Preferences Center.
To restrict processing of your personal data
If you want to otherwise restrict Hello Energy Solution’s processing of your personal data, please send an email to: info@helloenergysolution.com (or the mailing address below).